#1
Dones - Do you reply 'Done' and delete the original email?
Published on Mar 23, 2009 by Adam Cogan, Cameron Shaw, Ulysses Maclaren, Tiago Araujo under Email, Inbox Management
If someone asks you to perform a task by email, don't reply "OK, I will do that" or fail to reply at all. Instead, do the task and reply "Done" when the task has been completed, and then delete the em…
#2
Teamwork - Do you practice Servant Leadership?
Published on Jan 20, 2026 by Daniel Mackay, Luke Cook under Software Consultants - Working in a Team
As a developer, progressing from junior to mid/senior is simple: just get better at what you already do! But when you're making the jump to leadership roles, things aren't quite so clear cut. Being a…
#3
Do you break messages to facilitate responses and reactions?
Published on Nov 30, 2023 by Tylah Kapa, Adam Cogan, Tiago Araujo under IM
When messaging someone, it's often tempting to send a big block of text. This can make your thoughts difficult to respond to, especially if there are unrelated subjects. Instead, you should split your…
#4
Do you understand the value of consistency?
Published on Feb 28, 2009 by Adam Cogan under Rules to Successful Projects
If you need to do something more than once, then there should be a standard for it. At the heart of our philosophy on creating rules and standards is the idea of consistency.
#5
Do you use Managed Identities in your Azure projects?
Published on Nov 27, 2025 by Ben Neoh under Azure
Teams often unknowingly create security risks by storing secrets in configuration files, DevOps variables, or - even worse - accidentally committing them to Git 😱. This leads to production outages, b…
Recent Comments
andrewwaltosssw on
Dones - Do you reply 'Done' and delete the original email?
There are lots of ways to let someone know a task is complete - IM chat, video call, @mentions, etc. Replying Done is a good way to close off a thread and have a record of completion. Using ✅ and ❌ he
10 hours ago
Freego1783 on
Do you know replying is better late than never?
Good rule! It can be easy to forget to reply to a message when you're in a rush. But when you come back to the conversation and see old messages you left aside, it's nice to at least acknowledge that
10 hours ago
joshbermanssw on
Calling - Do you warn then call?
Warn then call is one of the best rules at SSW - It encourages people to reach out when needed rather than silently being blocked. This rule is one of the reasons SSW'ers are able to help each other o
2 days ago
Freego1783 on
Do you use Managed Identities in your Azure projects?
Seems really convenient! I'll try to give it a go in my next project 😊
7 days ago
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