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Manage email more effectively with SSW LookOut! for Outlook
Did you ever hit the send/receive button only to realize that you forgot the attachment,
or didn't 'reply all'? Email is a fundamental corporate communications tool used
every day to manage staff, establish contacts and communicate with clients. Use
SSW LookOut! to organize and manage your email and help ensure email is always an
advantage to your business and not a liability! With tons of rules and auditing
checks, SSW LookOut! also notifies the user whether emails are from people within
their corporate Access or SQL Server database.
Key Features & Benefits
Email Management Too Important for CIOs
High-profile scandals such as Worldcom and Enron shown that email management is
too important for business to be left to CIOs who are more worried about rising
Never Send An Email In Anger
Chris Sells says "One of the most important things that I've ever learned about
high-tech communications is to never, ever write an email in anger. Or, to be more
precise, never *send* an email in anger" Details
LookOut! catches angry words and give you a second chance before sending them!
- Cover yourself and automatically obey good email etiquette with a multitude of rules
- Forgetting to add the attachment
- Sending large emails
inappropriate words in the body of an email
- Forgetting to include a body or
subject in the email
- Forgetting to Reply to All
- Forgetting to include
a signature for external emails
- Optimise your Outlook settings
- Set the database connection. When a new mail arrives in your Inbox it is automatically
tagged with Contact information.
- Sort email by Contacts
Figure: Use SSW LookOut! to organize and manage your email and help ensure email
is always an advantage to your business and not a liability!
More screen shots in the User Guide
Advanced Options - How it works (Programming Required)
SSW LookOut! for Microsoft Outlook adds a Client ID field to your Outlook view.
This allows you to clearly see which emails are from contacts in your corporate
database, which emails are from within your own corporate Intranet, and which emails
are from people not currently in your database (potential new clients which you
must add to your database!).
Figure: SSW LookOut! lets you clearly see which emails are and are not from
contacts in your corporate database
LookOut! uses the email address to search and match people from your database. It
is designed to work with any popular database, but currently has only been tested
extensively with Microsoft Access and Microsoft SQL Server. If you are interested
to try out on other database(s), let us know!
Figure: Your Outlook items can be sorted or grouped with the Client ID
LookOut! operates in two modes, Online and Offline mode.
- Whenever LookOut! is certain that a connection to your corporate database can be
made, it will switch to Online mode. A probe test is run to check before the mode
- Similarly, whenever there's an error in trying to connect to your
database, LookOut! will switch to Offline mode.
While in Offline mode, LookOut! will not try to scan any new incoming emails for
their client ID. Contrary to what the name may seem to indicate, LookOut! does not
keep an open connection to your database, all connections are closed as soon as
LookOut! is done with them. LookOut!'s Online and Offline modes are also not related
to Outlook's Online and Offline modes. There is an option for LookOut! to automatically
try to go Online when it starts.
- Adding MS CRM (4 and 5) support
What does the unregistered version give me?
In respect to the unregistered version we know you want to see it working before
you buy it. We aim for that.
Note: we also give free version targeted to the little guys
More details see http://www.ssw.com.au/ssw/KB/KB.aspx?KBID=Q658302
SSW provides free phone and email support to answer queries on registered products.
If you can't find it in the product documentation then check our knowledge base for further information and tips about this product.
Please send us bug reports
and feedback so that we can evolve our software into a product that matches
your requirements. We guarantee a response.
I'm Sold... What's next?
Microsoft and the Office logo are trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.