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Plesk  /  Plesk Windows  /  Plesk Control Panel
When I try to log into Plesk Control Panel I get this error:
DefPackageMng() constructor failed: defpackagemng failed: Access is denied.(Error code 5) at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\Plesk\admin\bin\defpackagemng.exe" --get"' at execUtil C:\Plesk\admin\bin\defpackagemng.exe --get on C:\Plesk\admin(PleskSrvClient::execUtil line 420)at execute console command --get(vconsoleapp::start line 128) at execute C:\Plesk\/admin/bin/defpackagemng --get(vconsoleapp::run line 138)
How can I fix it?
Product versions this article applies to:
  • Plesk 7.5 for Windows
The latest update: May,26 2006
Access: public
  Article ID #1160

Such error occurs when Plesk Control Panel service Apache can't access to C:\Windows\System32\cmd.exe . This may happen when administrator manually changes permissions on file system. User SERVICE should have Read+Execute; Read on the file.

The following permissions should be set on cmd.exe to make server work properly:

  • Administrators - Full Control
  • System - Full Control
  • Service - Read+Execute; Read
  • Interactive - Read+Execute; Read