Need help with Dynamics 365?

We can break down the silos between CRM and ERP

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The benefits of Dynamics 365

Video: Microsoft Dynamics CRM at SSW - Take it to the Next Level! (2 mins)

Video: Microsoft Dynamics 365 - A Developers Overview (3 mins)

Video: Microsoft Dynamics 365 - Case Study (1 min)

Managing your client relationships is easy with Dynamics 365. It combines existing Microsoft products such as Dynamics CRM, Dynamics NAV, and Dynamics AX into one seamless solution. These components work together to allow your company to track customers across the whole life cycle of their interaction with you.

Microsoft Dynamics 365 brings new levels of customer intelligence, providing every customer-facing employee the information they need to truly impress customers.

You no longer need to worry about maintaining data across your CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems as all the information is seamlessly integrated.

Microsoft Dynamics 365 allows you to select only the components you need and comes in two versions (Enterprise - More than 250 employees, and Business - 10 to 250 employees) so the possibilities for organisations large and small are limitless.



Centrally manage leads, accounts, emails, phone calls, product sales, and services



Full support for Power BI



XRM – Anything Relationship Management. Custom fields and entities.



Integration with Microsoft PowerApps and Cortana

Have a look at SSW Rules to Better CRM

What do people say?

Avatar of Philip Uren

Philip Uren, System77

I was very happy with SSW's service on our recent .NET Point-of-Sale project. Some of the types of issues SSW handled adeptly were: the quality of the user interface, business requirements, legacy code and data structures, and ease of maintenance for down the track.
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Peter McCurdy, PDS

Out of all the developers I have used in the past SSW provide the most complete solutions and best outcomes. Thanks for your attention to detail once again.
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Mark Pigram, Contracts Online

It was a pleasure to have you in the office again. I continue to be impressed by the quality of work and advice you provide.

or call +61 2 9953 3000

Why should you choose SSW?

Video: The people behind SSW - Australia's leading software consultancy. (4 mins)

SSW's Consulting Services have delivered best of breed Microsoft solutions for more than 1,000 clients in 15 countries. With 100 consultants in 4 countries, SSW's developers are some of the best in the business. We have many Microsoft Certifications, several MVPs, and a Microsoft Regional Director.

Companies we have worked with

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Use only the modules you need - Dynamics 365 is a collection of components designed to work together. Mix and match the parts you need while not missing out on the core functionality.



Track your leads, opportunities, and customers, Track sales performance, Engage with your clients


Customer Service

Build a knowledge base for fast client self-service, Leverage in-built ticketing service, Track customer trends across social platforms


Finance and Operations

Get everything you would expect from a fully functional ERP, Harness powerful Warehousing, Transportation, POS E-Commerce and Demand forecasting to track every part of your company, Make budgeting and planning easier than ever before


Field Service

Schedule your resources and optimize your dispatch process, Enable your staff with native Mobile Apps on all your favourite devices, Give your technicians inventory data in real time


Project Service Automation

Help your Project Managers plan and schedule projects, Simplified customer billing and approval, Improve your company's time and expense management



Harness the power of Adobe Marketing Cloud from within Dynamics 365, Get a 360-degree view of customer interactions, Anticipate customers' needs using insights from your own data


Customer Insights

Improve your productivity by gaining access to customer insights, Use big data to understand all the interactions going

Talk to us about your Dynamics 365

Connect with our Account Managers to discuss how we can help.

or call +61 2 9953 3000