Do you know how to follow up an unanswered email?
Sometimes the person you send your email to may not reply immediately because they're busy or just may have forgotten about it. If you need an answer, reming them by adding a PING to the thread:
- Reply to ALL
- Put (PING) in 1st line of the Body
- Plus any other instructions - such as "Hurry Up!" or "following-up, and looking forward to your reply" or "Need an answer please"
|Subject:||RE: Northwind website - update tagline|
as per my conversation with Adam, we need this done by the end of the day.
- Please update the tagline on northwind.com
Figure: Good Example - (PING) written at the top of the email
Of course you might use slightly friendlier language following up a client or a third party compared with following up a colleague! If it's really important and you need an answer you might like to consider using the phone instead of email.