Dones - Do your 'Dones' include a URL?
Always include the relevant URL to your "Done" emails, like when you make a change to a web page. This way people can check the work that was done.
If you are using a task tracking system like Azure DevOps, GitHub, or Jira, also include the link to the PBI/issue/task.
Tip: Sometimes it is important to give context and reasoning to your 'Done' emails too.
Done
Figure: Bad Example - How can we check the task was done correctly?
Done - northwind.com/about-us
Figure: Good Example - Easy to check what was done
Done - northwind.com/about-us/ and ssw2.visualstudio.com/Northwind/_workitems/edit/00001
Figure: Good Example - Easy to check what was done + includes the context of the task within the Sprint
Ensure your changes are live
(PR waiting for approval)
Done - ssw.com.au/rules/dones-is-your-inbox-a-task-list-only
Figure: Bad Example - Link is included but changes are not live yet
(PR approved and merged)
Done - ssw.com.au/rules/dones-is-your-inbox-a-task-list-only
Figure: Good Example - Link is included and changes are live
Video: Top 10+ Rules to Better Email Communication with Ulysses Maclaren
