Dones - Do your 'Dones' include a URL?
Always include the relevant URL to your "Done" emails, like when you make a change to a web page. This way people can check the work that was done.
If you are using a task tracking system like Azure DevOps, GitHub or Jira, also include the link to the PBI/issue/task.
Done
Figure: Bad Example - how can we check the task was done correctly?
Done - jira.ssw.com.au/browse/NET-443
Figure: Good example
Done - ssw2.visualstudio.com/SSW.SharePoint/_workitems/edit/43726
Figure: Good Example - easy to check what was done
Video: Top 10+ Rules to Better Email Communication with Ulysses Maclaren
