Need help with Help Desk support services?
Australia's leading Service Desk support and consultants
or call us on +61 2 9953 3000
The Benefits of having an external Service Desk
There are many advantages to outsourcing your IT Service Desk:
Potential costs savings as you are only paying for support when you need it
No paying for IT Professional's salary or benefits
Skills and experience of multiple people rather than a small inhouse team
24/7 support avaialble
Centralized source of IT information and help
Management of IT hardware purchasing from a knowledgable team
CLOUD INFRASTRUCTURE SUPPORT
Provide Support for your Azure, AWS, Google and other cloud infrastruce.
ON PREMISES SERVER/NETWORK SUPPORT
On premises Server, Network, VoIP and Hardware Support.
APPLICATION SUPPORT
Assistance with troubleshooting any application issues users experience.
IT ASSET AUDITING AND TRACKING
Auditing and management of IT Assets.
It was a pleasure to have you in the office again.
I continue to be impressed by the quality of work and advice you provide.
Mark Pigram
Contracts Online
We have dealt with several people at SSW from a network tech helping us with a domain issue, to a couple of graphic designers and several programmers and they have ALL been first rate.
Peter Dimaridis
AuctionsPlus
... out of all the developers I have used in the past [SSW] provide the most complete solutions and best outcomes.
Thanks for your attention to detail once again.
Peter McCurdy
PDS
or call us on +61 2 9953 3000
Why should you choose SSW?
SSW's Consulting Services have delivered best of breed Microsoft solutions for more than 1,000 clients in 15 countries. With 40+ consultants in five countries, SSW's developers are some of the best in the business. We have many Microsoft Certifications, three MVPs, and a Microsoft Regional Director.
Companies we have worked with
Other technologies
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You can now have Active Directory, Exchange, SharePoint, Skype for Business, OneDrive, and even classic Office apps like Word, Excel, etc. all hosted on the Microsoft cloud under Office 365.
Say goodbye to your old server stack and focus more on your core business. Read more
Scrum
An Agile Software Development methodology, used since the early 1990s. It enables high-quality software by scheduling regular incremental releases. Customers are closely involved in the development process and are encouraged to review or change priorities based on their changing business needs and user feedback. Read more
SharePoint
A web-based collaborative platform that integrates with the Office suite. It aims to improve the content management of companies by storing all documents in a centralized system. SharePoint can store every version of a document, allowing users to enforce information management policies, and improve efficiency by automating common business processes. Read more
Talk to us about your Service Desk needs
Jump on a call with one of our Account Managers to discuss how we can help you.
or call us on +61 2 9953 3000