Need help with Help Desk Support Services?

Australia's leading Service Desk Support and Consultants

or call on +61 2 9953 3000

The Benefits of having an external Service Desk

There are many advantages to outsourcing your IT Service Desk:
Potential costs savings as you are only paying for support when you need it
No paying for IT Professional's salary or benefits
Skills and experience of multiple people rather than a small inhouse team
24/7 support avaialble
Centralized source of IT information and help
Management of IT hardware purchasing from a knowledgable team

CLOUD INFRASTRUCTURE SUPPORT

Provide Support for your Azure, AWS, Google and other cloud infrastruce.

ON PREMISES SERVER/NETWORK SUPPORT

On premises Server, Network, VoIP and Hardware Support.

APPLICATION SUPPORT

Assistance with troubleshooting any application issues users experience.

IT ASSET AUDITING AND TRACKING

Auditing and management of IT Assets.

It was a pleasure to have you in the office again.

I continue to be impressed by the quality of work and advice you provide.

Mark Pigram
Contracts Online

We have dealt with several people at SSW from a network tech helping us with a domain issue, to a couple of graphic designers and several programmers and they have ALL been first rate.

Peter Dimaridis
Auction Plus

... out of all the developers I have used in the past [SSW] provide the most complete solutions and best outcomes.

Thanks for your attention to detail once again.

Peter McCurdy
PDS

or call on +61 2 9953 3000

About SSW

SSW's Consulting Services have delivered best of breed Microsoft solutions for more than 1,000 clients in 15 countries. With 40+ consultants in five countries, SSW's developers are some of the best in the business. We have many Microsoft Certifications, three MVPs, and a Microsoft Regional Director.

Companies we have worked with

SSW Clients
SSW Clients
SSW Clients

Other Technologies

Power BI is a cloud-based business analytics service, allowing anyone to visualize and analyze data with greater speed, efficiency, and understanding. Read more

You can now have Active Directory, Exchange, SharePoint, Skype for Business, OneDrive, and even classic Office apps like Word, Excel, etc. all hosted on the Microsoft cloud under Office 365. Say goodbye to your old server stack and focus more on your core business. Read more

Scrum

An Agile Software Development methodology, used since the early 1990s. It enables high-quality software by scheduling regular incremental releases. Customers are closely involved in the development process and are encouraged to review or change priorities based on their changing business needs and user feedback. Read more

SharePoint

A web-based collaborative platform that integrates with the Office suite. It aims to improve the content management of companies by storing all documents in a centralized system. SharePoint can store every version of a document, allowing users to enforce information management policies, and improve efficiency by automating common business processes. Read more

Talk to us about your web project

Jump on a call with one of our Account Managers to discuss how we can help you.

or call on +61 2 9953 3000