Quality - Do you go 2 miles when you're only asked to go 1?
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This idea is different from the other rules in this category in that it strikes at the heart of our everyday behaviour, not just when a crisis is looming. Jesus of Nazareth said:
"And whoever compels you to go one mile, go with him two."
While not everyone chooses to agree with everything said, it's a valid point when it comes to creating a positive team environment. If you're willing to be proactive and help others above and beyond the call of duty, a whole ream of benefits flow:
- People begin to share responsibility for work that traditionally is claimed as "not my problem"
- Others will return the favour when you really need it
- The sense of workplace isolation disappears
- Productivity lifts as tasks can be achieved more quickly
Figure: Going the extra mile
This rule particularly applies when a person is blocked – as identified in their Daily Scrum.