We use SSW TimePro for our timesheets. It is a sleek and powerful web app, just log in and start tracking your time!
Timesheets are the lifeblood of the company and are the ultimate source of everyone's income.
There needs to be consistency between all of your developers' timesheets, so you should get them all to adhere to the following:
The goal is simple, accurate hours and good comments.
There are 4 ways developers can keep track of what they have been working on when the time comes to enter their timesheets:
These are the essential fields for your timesheets:
Clients want to know how you spend your time, and how you word it matters.
On your timesheet entries, there are a few rules you should follow on how to best explain the value you have created for the client:
Remember to enter your timesheets at the end of each day, while they're still fresh in your mind.
Here are 5 tips to getting this done:
Having a reward system in place can be a great way to make sure all employees get their timesheets in on time.
Get your employees to enter their timesheets daily and have a system that entails:
When an Account Manager and a client have made an agreement that a developer will work on a particular project for a day, the dev needs to work on it all day (at least 8 hours), and that should be reflected in their timesheets.
If the dev is booked in on the Service Calendar in CRM, they will be billing that full day to the respective client. Let's see 2 examples:
On occasion, you may be asked in the morning, or even halfway through the day, to pause your work by the client. This can create stress for developers, lost visibility for Bench Masters, and frustration for clients if it’s not handled properly.
It takes as much effort to book 1 hour as to book 1 day, therefore your efficiency of sales work to billable work goes down when you book in multiple small appointments instead of 1 big one.
When booking in client work, always make sure you ask the client to gather enough work for 8 hours of work. The minimum amount of time per booking is 8 hours.
There are always exceptions, such as emergencies or small fixes, but do your best to limit them.
- Do you know how important timesheets are?
- Do you follow policies for recording time?
- Do you know the best ways to keep track of your working time?
- Do you have essential fields for timesheets?
- Do you know how to describe the work you have done?
- Do you know when to enter your timesheets?
- Do you incentivise your employees to do their timesheets on time?
- Do you know to work all the hours you're booked for?
- Do you know how to manage booking cancellations?
- Do you book a minimum of 1 day's work at a time?
- Do you avoid using "General" in timesheets?
- Do you track time against Spec Reviews separately?