Do you always get your prospect's full contact details?

Last updated by Brady Stroud [SSW] 3 days ago.See history

How many times has another staff member given you a phone number to call back which was wrong? This should never happen.

This sounds like a bit of a no-brainer but as a simple rule, we say that you should always get the prospect's full contact details. These details should then be added to your company database (just in case that post-it note they wrote it on disappears).

Here are some of the important details that need to be recorded:

  • Full name
  • Company
  • Position
  • Phone number (work and mobile)
  • Email address
  • Company address
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