Secret ingredients to quality software


Do you avoid using "Request a Receipt"?

Last updated by Tiago Araujo on 20 Nov 2018 07:27 pm (over 2 years ago) See History

Do you always demand a receipt for every email you send? This is the equivalent of crying wolf. People get prompted about receipts so often, that eventually, they change the settings to automatically ignore receipt requests. Then when someone really, really needs acknowledgment that an email has been received, you never get one, because they've turned off the mechanism.

Turning this option on all the time effectively throws the option away, not just for yourself, but everyone else as well.

Figure: Selectively request read receipts so as not to annoy your recipient.

Warning: If you are using this more than once a year then alarms should be ringing!

Adam CoganAdam Cogan
Cameron ShawCameron Shaw

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