Do you know how to recall an email?

Last updated by Brook Jeynes [SSW] 6 months ago.See history

Do you know it is better to send a v2 rather than recall the email, see SSW Rule Do you know when and how to send a v2 of an email?

Even though you may check your emails before sending, use SSW lookout to help you avoid mistakes, and even if you send/receive manually, there will still be times where you will send out an email with mistakes or incorrect content.

But all is not lost.

With Outlook 2007

If you go into your sent items, open up the offending email, and go into Actions | Recall this Message, outlook will attempt to delete the message from the recipient's inbox before he has a chance to read it.

Recall a message
Figure: Actions | Recall this Message (Outlook 2007)

With Outlook 2010

If you go into your sent items, open up the offending email, and go into file | Info | Resend Or Recall | Recall this message, outlook will attempt to delete the message from the recipient's inbox before he has a chance to read it.

RecallInOutlook2010

Figure: File | Info | Resend Or Recall | Recall This Message (Outlook 2010)

Outlook will tell you whether it was successful or not

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