Do you know how to upgrade CRM 2015 to 2016
Last updated by Brady Stroud [SSW] about 2 months ago.See historyCRM 2016 has many improvements over it's predecessors, including Power BI integration, improved navigation, and the new Outlook extension.
The procedure for upgrading CRM 2015 to 2016 is:
- Apply Windows Update on CRM and Database servers
- Go to CRM server | Deployment Manager | Disable CRM organization
Figure: Disable organization ** **
- Back up CRM organization database and configuration database
- Go to CRM server | Control Panel | Uninstall "Microsoft Dynamics CRM Reporting Extensions"
Figure: Uninstall CRM Reporting Extensions
- Download CRM 2016 Server installation file and start the upgrade
Figure: Select the demo organization to be upgraded Note: It's better to have an empty demo organization to be upgraded first, so that you can test if the server upgrade has no issues.
Figure: Successfully upgraded CRM server
Figure: Quick test on the demo organization **
Figure: Upgrade business organization
Figure: Successfully upgrade organization
- Go to CRM setup directory | SrsDataConnector | Install 'Microsoft Dynamics CRM Reporting Extensions"
Figure: Install CRM Reporting Extensions
Figure: Successfully upgraded to CRM2016
If using Email Router, do the following 2 steps to upgrade Email Router to 2016
7. Go to CRM server | Uninstall "Microsoft Dynamics CRM 2015 Email Router" ![](uninstall_emailRouter.png)**Figure: Uninstall Email Router 2015** ** ** 8. Download [CRM 2016 Email Router](https://www.microsoft.com/en-us/download/details.aspx?id=50373) and install ![](install_emailRouter.png) **Figure: Install required components for Email Router 2016** ![](emailRouter_installtionFinish.png) **Figure: Successfully installed Email Router 2016** **![configurate_emailrouter_2.png](/rules/static/2b58f2b9ca0f727c3c6fa17c844a4f68/f2205/configurate_emailrouter_2.png)
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