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Do you know the best way to find a phone number of a staff member?

Last updated by Andrew Campey on 13 Apr 2017 06:15 am (about 4 years ago) See History

Bad way: use the Global Address List in Active Directory, because you can’t update it from Outlook... Only an administrator can maintain the details Note: good UI as it is easy to find inside outlook

Good way: use the Dynamics 365 (formerly CRM 2016) toolbar? Note: We have a suggestion that Outlook should allow you to put the CRM2016 URL into Tools | Options so this is better integrated

Adam CoganAdam Cogan

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