Do you know what to request if someone wants more RAM and processors on a VM or a PC?

A “Too slow” is not enough info.

Request an image of the “Resource Monitor”

Then after you decide there is justification:

• Do a typical action – take a new image or baseline.
• Give the additional resources e.g. Ram and processors...
• Do the typical action again – take another image of the “Resource Monitor”
• If there is some improvement, reply “done” (otherwise reply “not done”)

Note: An ideal email subject prefix for more resources would be e.g. “Performance issue – “Machine name”