Do you know when to write a rule?

Last updated by Piers Sinclair [SSW] 7 months ago.See history

This rule has been archived
Archived Reason: Superseded by

The purpose of a rule is to effectively establish and record a process to guide employees in their day to day activities.

Rules facilitate:

  • Consistency
  • Coherent instruction
  • A high standard of documentation
  • Better understanding of processes
  • Efficiency improvements

Only write a rule after the situation has happened more than once – chances are it will happen again and a rule/standard should be created.

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