Do you regularly check up on your clients to make sure they're happy?

Last updated by Stephencarter over 7 years ago.See history

It's important for Account Managers to stay involved with client projects past the sales stage and into the implementation stage. The best way to do this is to call them once every 2 months or so once the project gets going, just to guage their overall satisfaction and happiness.

The best way is to set yourself reminders to do this using FollowUpThen.

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