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Do you use active language in your emails?

Last updated by SSW2000\MeganWeeks on 10 Aug 2012 02:17 am (almost 9 years ago) See History

Try to use the active voice of a verb wherever possible. For instance, 'We will process your order today', sounds better than 'Your order will be processed today'. The first sounds more personal, whereas the latter, especially when used frequently, sounds unnecessarily formal.

Adam CoganAdam Cogan
Cameron ShawCameron Shaw

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