Do you use > and indentation to keep the context?

Electronic communication can easily cause misunderstandings. Help the reader understand your message better by:

• Keeping the prior email in your reply
• When quoting text from someone else (e.g. The original email you are replying to, a web page, etc.), use the “>” and indentation. Your new text should be kept to the left. When quoting text on web pages, always include a link to the web page.
• Add numbers if the sender didn't
• Optionally, use a different text color in your reply

This way you won't forget any questions in the original email.

❌ Figure: Bad Example - there's too much information here

✅ Figure: Good Example - You can clearly see the context of each part of the reply

Note: For those using mobile devices the indentation function is not available, try instead using 3 spaces to indent manually.

Video:  Top 10+ Rules to Better Email Communication with Ulysses Maclaren