Do you have KPIs for your Annual Employee Reviews?

Last updated by Tiago Araújo [SSW] about 1 month ago.See history

When a company is small, Annual Employee Reviews start as a fairly informal process. The head of the company might take employees for a walk, or generally have a chat about different topics.

As the company grows and more people join, 2 problems start to occur:

  1. Reviews start to get longer as scope increases
  2. Other managers need to start leading reviews but aren't clear on the processes

For these reasons, it's important for all the review managers to get aligned about what topics and performance indicators need to be covered, and to ensure scope is limited.

Key Performance Indicators (KPIs) are a tool for standardizing how performance is measured at a company and ensuring employees are aware of what they need to focus on. However, everybody brings much more to their companies than just statistics; KPIs are just a conversation starter.

KPIs also lead to efficient, focused Annual Employee Reviews.

Video: Annual Reviews | Adam Cogan & Ulysses Maclaren | SSW Rules (8 min)

How KPIs should be used

KPIs are a tool for evaluating employee performance during an Annual Employee Review.

Each KPI would have a weight denoting how important it is, and a score denoting how well the employee has done.

The result is a final score and % showing the performance of the employee.

BobNorthwindKpis
Figure: Good example - An example of the final output of KPIs

Qualitative vs Quantitative KPIs

While many organizations opt for quantitative KPIs, it's difficult to build a system that factors in all the nuance of performance.

Qualitative KPIs provide more room to make a subjective judgment.

Metrics to measure

There's lots of metrics that can be measured, and the right ones are going to depend on what is important to the organization.

For example, SSW is a consulting company and has particular metrics for a consultant (see SSW template for Annual Review KPIs.
Tina is a product company and there would be different metrics for an engineer.

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