Quality - Do you go 2 miles when you're only asked to go 1?

This idea is different from the other rules in this category in that it strikes at the heart of our everyday behaviour, not just when a crisis is looming. Jesus of Nazareth said:

While not everyone chooses to agree with everything said, it's a valid point when it comes to creating a positive team environment. If you're willing to be proactive and help others above and beyond the call of duty, a whole ream of benefits flow:

• People begin to share responsibility for work that traditionally is claimed as "not my problem"
• Others will return the favour when you really need it
• The sense of workplace isolation disappears
• Productivity lifts as tasks can be achieved more quickly

Figure: Going the extra mile

This rule particularly applies when a person is blocked – as identified in their Daily Scrum.