Quality - Do you go 2 miles when you're only asked to go 1?

Last updated by Brady Stroud [SSW] about 1 month ago.See history

This idea is different from the other rules in this category in that it strikes at the heart of our everyday behaviour, not just when a crisis is looming. Jesus of Nazareth said:

"And whoever compels you to go one mile, go with him two."

While not everyone chooses to agree with everything He said, it's a valid point when it comes to creating a positive team environment. If you're willing to be proactive and help others above and beyond the call of duty, a whole ream of benefits flow:

  • People begin to share responsibility for work that traditionally is claimed as "not my problem"
  • Others will return the favour when you really need it
  • The sense of workplace isolation disappears
  • Productivity lifts as tasks can be achieved more quickly

Figure: Going the extra mile

This rule particularly applies when a person is blocked – as identified in their Daily Scrum.

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