Do you label web form buttons consistently?

Consistency helps reduce the learning curve in web applications. When buttons with similar actions are labelled differently across forms, users can become confused about what each action will do.

For example, Close can be unclear because users may not know whether their changes will be saved. Cancel is clearer when the form closes without saving. Save can also be ambiguous if it is unclear whether the form will stay open or close after saving.

We recommend the web standards of:

• Save - Save data without closing the form
• Save and Close - Close the form and save any changed data
• Cancel - Close the form without saving

✅ Figure: Good example - This form uses the standard button naming standards (and has the Default buttons set!)