Do you know the best methods to remotely access/control a users PC?

Last updated by Tiago Araújo [SSW] almost 3 years ago.See history

Sometimes you can’t resolve an issue without seeing the users' PC.

Luckily you can easily share screens and control the users' computer when calling from Zoom or Microsoft Teams but the functionality on the platforms is limited.

A full remote control experience is TeamViewer.

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