Do you use Problem Steps Recorder?

Last updated by Tiago Araújo [SSW] 3 days ago.See history

This rule has been archived
Archived Reason: Deprecated by Microsoft - It is recommended to use a screen recorder instead. See our rule on screen recordings https://ssw.com.au/rules/recording-screen and the deprecation info https://prod.support.services.microsoft.com/en-us/windows/steps-recorder-deprecation-a64888d7-8482-4965-8ce3-25fb004e975f

Problem Steps Recorder is a useful tool that allows anyone to capture details of a bug. Best of all, It's already installed on your Windows PC!

Bug reports can come from anywhere and anyone - the more people reporting back, the better.

Once a problem has been discovered, it helps to collect as much information as possible. Although there are many useful tools you can give to your test team, Problem Details Recorder has one big advantage: It's shipped with Windows since Windows 7 so anyone can record details of their issue with no preinstalled software.

psr1
Figure: To start Problem Steps recorder, type PSR into the start | run box

psr2
Figure: then click 'Start Record'

Once recording, the user can repeat whatever steps to reproduce an issue.

psr3 1710232021939
Figure: User behavior is captured along with full screenshots. This can be saved and attached to a Bug PBI

Brendan Richards
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