SSW Foursquare

Do you break messages to facilitate responses?

Last updated by Tiago Araújo [SSW] 6 months ago.See history

When messaging someone, it's often tempting to send a big block of text. This can make your thoughts difficult to respond to, especially if there are unrelated subjects. Instead, you should split your thoughts into several individual messages, separated by subject.

Why separate messages?

Breaking messages ensures that each segment is clear and distinct, avoiding confusion and promoting a better understanding of individual points. It encourages recipients to respond or interact to specific points or questions, fostering more focused and efficient communication.

separate messages bad
Figure: Bad example - This message contains many different subjects! It's informative, but hard to respond to

separate messages good
Figure: Good example - Here, each message is separate, making them individually available for responses

Note: When responding to these messages, you should respond to each point in order.

Tylah Kapa
Adam Cogan
Tiago Araujo
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