APRIL meetings of the Canberra .NET User Group

Adam Cogan will introduce Microsoft CRM which has been designed to provide a complete suite of powerful marketing, sales, and customer service capabilities, all with a familiar and consistent user experience based on Microsoft Office and the Microsoft Office Outlook messaging and collaboration client.

About the speakers

Adam Cogan - Chief Architect at SSW and Microsoft Regional Director . Adam has been developing custom solutions for businesses across a range of industries such as Government, banking, insurance and manufacturing since 1990 for clients such as Microsoft, Quicken, and the Fisheries Research and Development Corporation. His wealth of experience in the industry and unsurpassed technical knowledge will ensure attendees get the most out of these sessions.

The promise of a successful project is something we all work harder to achieve , but working harder is not the answer. Software companies need to work smarter before, during, and after development, to ensure that the client gets not only what they want, but what they need.

In this meeting, Adam will cover:

Up and Running on Microsoft CRM
Experiences with customizing and extending CRM
Using Workflow in CRM
Planning for Microsoft CRM 4 (aka Titan)

Agenda

20 mins – Pizza, Coke and Networking
1 hr – Adam Cogan will introduce Microsoft CRM which has been designed to provide a complete suite of powerful marketing, sales, and customer service capabilities, all with a familiar and consistent user experience based on Microsoft Office and the Microsoft Office Outlook messaging and collaboration client (this session will run for 40 mins during the lunch time presentation).
The session will be broken into the following sections:
- Up and Running on Microsoft CRM
- Experiences with customizing and extending CRM
- Using Workflow in CRM
- Planning for Microsoft CRM 4 (aka Titan)
10 mins – Question time

Session Dates

City	Session
Canberra Thursday, 19 April 2007 12:30pm to 1:30pm Presenters: Adam Cogan	King O'Malley's Irish Pub 131 City Walk Canberra City
Canberra Thursday, 19 April 2007 4:30pm to 6:00pm Presenters: Adam Cogan	Microsoft Canberra Walter Turnbull Building Level 2, 44 Sydney Ave Barton ACT

TO BOOK, send an email to athena@dotnetsolut*ons.com.au . (Note: Please change "*" in "t*o" to a "i") Please specify that you'd like to attend the evening or lunch time user group session.

Acknowledgements

Adam Cogan