Do you know that people misunderstand sarcasm in text?

Last updated by Chloe Lin [SSW] 13 days ago.See history

According to Sydney Morning Herald's "Flame emails missing the mark":

"The senders of email messages expected their partners to correctly interpret their tone nearly 80% of the time, but in fact, they only scored just over 50%... Those attempting to interpret the message believed they had scored 90% accuracy".

Because there is no "tone of voice" in an email, sarcasm can easily be misinterpreted by the receiver. You can use a smiley face or emoji to soften it up a bit.

Bad example: This is bad because it may seem like John is being reprimanded, even though the sender may just be giving him a "heads up" for next time

Good example: Be friendly by adding a greeting. When in doubt, use a smiley face at the end of the comment

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