Secret ingredients to quality software


Communication - Do you follow the sandwich rule? (Avoid curt emails when correcting people)

Last updated by Joanna Feely on 14 Aug 2018 07:18 am (over 2 years ago) See History

The sandwich rule approach is an effective way to provide feedback to other team members and clients.

  1. Start with positive feedback
  2. Give your recommendations for improvement
  3. End with some additional positive feedback (you may repeat #1)

This optimistic approach allows you to maintain a healthy relationship with your team members and clients.

**Figure: What not to do **

Adam CoganAdam Cogan

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