Do you know when you use @ mentions in a PBI?
When the Product Owner verbally requests a change to a PBI, how do you update the PBI to reflect the change and also keep track of the conversation?
You could send yourself a "To Myself" email and update the PBI description accordingly, but only those people included in the email chain are aware of the conversation.
Instead, what you should do is use the discussions feature in the PBI and mention the user using "@<username>". The benefits of using comments are:
- Quick and easy, no need to compose an email
- History is visible to anyone looking at the PBI (with email, if you don’t cc them, they wouldn’t have a clue)
- Easy to see all important notes/comments in one place instead of digging through email
When someone (especially the PO) asks you to fix a PBI, mention that person in the PBI comments so he knows when it’s fixed.
Example: When replying to "Hey XXX, can you please fix PBI 123?"
Bad example: "I have found the PBI and moved it near the top of our backlog"
Good example: "I have found the PBI, prioritized it near the top, and @mentioned you so you know when it is fixed"
Azure DevOps PBIs
Tip: You can @mention on your pull requests as well.