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Turn your Inbox into a task-tracking system with SSW eXtreme Emails!

Dont let your Inbox get out of control. More than a bug tracking software for Outlook, SSW eXtreme Emails manage your email effectively. Allocate tasks, set priorities, assign due dates and get Progress Reports without re-entering any data and working in the familiar Microsoft Outlook environment. Written in .NET, this Outlook COM Add-In let’s you take control of your email.

SSW eXtreme Emails! User Guide 1. Prerequisites 2. SSW eXtreme Emails! User Guide 3. Reports 4. Report Customisation 5. Using Exchange Server with SSW eXtreme Emails 6. Team Foundation Server (TFS) Integration 7. Tools | Options

Prerequisites

SSW eXtreme Emails! User Guide

1. Install SSW eXtreme Emails! on your client machine.
2. Open Microsoft Outlook, you will see a new Toolbar appear.
3. Click on 'Incident' to create a new incident.


Figure: Create a new incident

4. The Incident form will appear once the incident button is clicked. It will allow you to set priorities, set times to complete an Incident and select the project folder.

   
   Figure: Beginning a new incident

5. By Selecting the Project tab it will allow you to Allocate the task to a person.

   
   Figure: Scheduling a new incident

6. Click 'Save' to attach the incident properties to the email message.
7. On completion the incident will be moved into a sub folder called zsCompleted within the project directory.

 

Developer Notes

1. To create developer notes click 'Add Developer Notes' on the SSW eXtreme Emails! toolbar.

   
   Figure: The 'Developer Notes' button on the SSW eXtreme Emails! toolbar

2. Enter the notes in the developer notes text box that you want to include.

   
   Figure: Use the 'Developer Notes' to add additional notes to yourself when an email is not clear
3. Click 'Apply' button to enter multiple notes continuously and click 'OK' button to Exit after finished.

4. Sample Developer Notes appended to the email.

   
   Figure: Sample Developer Notes

 

Reports

 

With SSW eXtreme Emails! generating reports has never been easier. To generate a report you simply:

1. Click 'Reports' on the SSW eXtreme Emails! toolbar.


Figure: The 'Reports' button on the SSW eXtreme Emails! toolbar

2. Select the report you would like to generate.


Figure: Selecting a report

3. Click 'OK' to generate the report.

Report Customization

With SSW eXtreme Emails!, you are not stuck with the reports that SSW provides.

SSW eXtreme Emails allows customization of its built-in reports - they are all stored in the Reports subfolder of the eXtreme Emails program directory. You can click the "Customize Reports" button on the reports form to get there.


Figure: Customizing a report

The reports are defined in the industry standard transform language XSL. This is human readable, and can be modified with notepad or more advanced XML/XSL utilities such as XML Spy .

There are several standard fields that are in the XML file. These can be used in your customized XSL reports. These fields include:

Field Name	Description	Data Type
IncidentID	Incident Unique Identifier	String
PNo	Priority Number	Number (1-100). Priority 1 is the highest
EstimatedHours	Estimate of How long the Incident will take in hours and minutes	String
ActualHours	Actual time the Incident took in hours and minutes	String
From	Sender of Email	String
Subject	Subject of Outlook Item	String
URL	URL to online OWA version of the Incident (properties dont show in OWA though)	String
Status	The Status of the Incident	String

View sample reports

Using Exchange Server with SSW eXtreme Emails

For operation with Exchange Public folders, we recommend that you have "Publishing Editor" permissions on the folders you are dealing with. This is because you potentially need to do the following

1. Edit, Create and Delete Items (because a move includes a read, create and a delete)
2. Create subfolders (as the zsCompleted folder will be created if it does not already exist)

Figure: Required folder permissions for Exchange Public Folders. Right-click on the folder in outlook and click permissions to get this dialog.

Team Foundation Server (TFS) Integration

With TFS Integration, you can manage your project progress easily by emails.

Figure: Enable TFS support in your eXtreme Emails

Figure: Create a Work Item when you make an email an incident

Figure: The new work item you created in TFS

Tools | Options

With SSW eXtreme Emails, you can easily customize and empower your project management.

Figure: eXtreme Emails! Settings to Manage Projects

Figure: eXtreme Emails! Settings for Microsoft Exchange Server

Figure: eXtreme Emails! Settings for Integrating with Team Foundation Server (TFS)

Figure: eXtreme Emails! Settings for Advanced options

Figure: eXtreme Emails! Settings for Incident Log Timer Opacity

Figure: eXtreme Emails! Settings for other things like resetting toolbars and settings back to the default