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Email is a fundamental corporate communications tool used every day to manage staff, establish contracts and communicate with clients. Use SSW LookOut! to organize and manage your email and help ensure email is always an advantage to your business and not a liability! With tons of rules and auditing checks, SSW LookOut! also notifies the user whether emails are from people with their corporate Access or SQL Server database.

SSW LookOut User Guide
  1. Prerequisites
  2. Installation Guide
  3. Settings
  4. Advanced Database Settings (Programming required)
  5. Sample Stored Procedure

Prerequisites

1. To install, view the Installation User Guide
2. To register, view the Registration User Guide

Installation Guide

When you run the install exe there is a simple wizard interface to guide you thru the setup process. All you have to do is select which directory you want SSW LookOut! to be installed into.

Note #1: SSW LookOut! contains a third party dll called Outlook Redemption that is used to bypass the security measures in Outlook 2000 SR2 and Outlook 2002. A virus could be written to target this dll. We advise against opening exe and script files from unknown or unexpected sources.

Note #2: Refer to this KB article regarding removing the SSW LookOut! toolbar when you uninstall SSW LookOut!.

Settings

    properties  
    Figure: Access SSW LookOut! through Tools/Options in Outlook

     

    Bad words  
    Figure: Adjust the "Bad Words" settings

     

    Email Settings  
    Figure: Optimise your Outlook settings through LookOut!

     

    Other  
    Figure: Determine the extra available options

Advanced Database Settings (Programming required)

 

    Database  
    Figure: Set the database connections to a SQL Statement, Query or Stored Procedure

    Client ID  
    Figure: Set the desired scanning behaviours

    Client Button
    Figure: Determine the Client Button settings


    About

    Figure: Keep up to date with the latest version

 

Note: If you're using Outlook 2000, you need to add the ClientID field manually into your Outlook View. (This is not the case with Outlook 2000/XP, as you will notice that it is added automatically when you click "Scan Selection".

Field
Figure: If you're using Outlook 2000, you need to add the ClientID field manually into your Outlook View

Sample Stored Procedure

* LookOut! requires a stored procedure (SQL Server) or query (Access) to be placed in the database that is selected on the property page.

For SQL Server, the Stored Procedure is passed a char(50) argument (the email address). It returns at least a single column recordset with the field name of 'ClientID'. Below is an example that we use at SSW.

  1. Example stored procedure for SQL Server backend
  2. CREATE PROC procSSWLookOutClientIDSelect
    @pstrEmail varchar(50)
    AS
    SELECT ClientContact.ClientID
    FROM ClientContact
    WHERE Email = @pstrEmail
    OR EmailSecond = @pstrEmail
    OR BouncedEmail = @pstrEmail
    GO
    Figure: Stored procedure for SQL Server backend

  3. Example query for Access backend (Simple)
  4. , save it as "qrySSWLookOutEmailSelect"

    SELECT Customers.CustomerID
    FROM Customers
    WHERE (Customers.Email = [@EMAIL]);
    Figure: Query for Access backend (Simple)

  5. Example query for Access backend (Complex)
  6. , save it as "qrySSWLookOutEmailSelect"

    Remember, your Stored Procedure/Query will be passed one argument (the email) and it must return at least one column. Any extra columns returned, if more than one, are ignored for now and only the first column will be used. Here's an example of a slightly more complex query, this query is included in the sample Northwind database packaged with SSW LookOut!:

    SELECT '(E)' + EmployeeID FROM Employees
    WHERE Email = [@Email]
    UNION SELECT '(C)' + CustomerID FROM Customers
    WHERE Email = [@Email]
    UNION SELECT '(S)' + SupplierID FROM Suppliers
    WHERE Email = [@Email];
    Figure: Query for Access backend (Complex)
LookOut now have the ability to integrate with your database to process bounced emails. Here are some simple query to show you the arguments available.
  1. Sample query for SQL Server Backend to process bounced emails:
  2. CREATE PROC procBouncedEmailUpdate
        @pstrBouncedEmail NVARCHAR(50),
        @pintIsHardBounce INT = 0,
        @pdteBouncedDate  DATETIME = NULL
    AS

    UPDATE Customers
    SET IsBouncedEmail = true,
        LastBounceDate = @pdteBouncedDate,
    WHERE Email = @pstrBouncedEmail

    GO
    Figure: Stored procedure to process bounced email for SQL Server backend
  3. Sample query for Access Backend to process bounced emails, save as qrySSWLookOutBounceUpdate:
  4. UPDATE Customers SET Customers.IsBouncedEmail = Yes
    WHERE (((Customers.Email)=[@pstrBouncedEmail]));
    Figure: Stored procedure to process bounced email for Access backend

LookOut now have the ability to integrate with your database to process Unsubscribe emails. Here are some simple query to show you the arguments available.
  1. Sample query for SQL Server Backend to process unsubscribe emails:
  2. CREATE PROC procSSWLookOutUnsubscribeUpdate
        @pstrEmail varchar(50)
    AS
    UPDATE Customers
    SET    OffMailingList = 1
    WHERE  Email = @pstrEmail
     
    Figure: Stored procedure to process bounced email for SQL Server backend
  3. Sample query for Access Backend to process unsubscribe emails, save as qrySSWLookOutUnsubscribe:
  4. UPDATE Customers SET Customers.IsSubscribed = No
    WHERE (((Customers.Email)=[@Email]));
    Figure: Stored procedure to process bounced email for Access backend