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Do you know how to hand over tasks (aka Emails) to others?

Last updated by Tiago Araújo [SSW] on 28 Apr 2021 11:09 pm (about 2 months ago) See History

This rule is a variation of the popular rule Do you send "As Per Our Conversation" emails?

The most dangerous time in a task's life cycle is in a handover. This is the most likely time for a misunderstanding to occur leading to a task getting lost and not being completed.

Always make sure you clearly reallocate a task with an email to the person who will complete the task like the good example below:

Figure: Bad example - task not clearly reallocated

Figure: Good Example - Clear reassignment from Andy to Sergei

If you need to hand over an entire project there are more details here: Do you know how to hand over a project?

Adam CoganAdam Cogan
Cameron ShawCameron Shaw

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