Need help with Dynamics 365?

We can break down the silos between CRM and ERP

or Call on +61 2 9953 3000

The Benefits of Dynamics 365

Managing your client relationships is easy with Dynamics 365. It combines existing Microsoft products such as Dynamics CRM, Dynamics NAV, and Dynamics AX into one seamless solution. These components work together to allow your company to track customers across the whole life cycle of their interaction with you.
Microsoft Dynamics 365 brings new levels of customer intelligence, providing every customer-facing employee the information they need to truly impress customers.
You no longer need to worry about maintaining data across your CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems as all the information is seamlessly integrated.
Microsoft Dynamics 365 allows you to select only the components you need and comes in two versions (Enterprise - More than 250 employees, and Business - 10 to 250 employees) so the possibilities for organisations large and small are limitless.

Central Management

Centrally manage leads, accounts, emails, phone calls, product sales, and services

Powerful reporting

Full support for Power BI

Very customizable

XRM – Anything Relationship Management. Custom fields and entities.

Integration

Integration with Microsoft PowerApps and Cortana

It was a pleasure to have you in the office again.

I continue to be impressed by the quality of work and advice you provide.

Mark Pigram
Contracts Online

Wouldn't it be useful if you could run an upsizing report before starting the entire process? Well, you can.

SSW provides a wonderful tool that can be used before you upsize the database.

Susan Harkins
SQL: Access to SQL Server

... out of all the developers I have used in the past [SSW] provide the most complete solutions and best outcomes.

Thanks for your attention to detail once again.

Peter McCurdy
PDS

or Call on +61 2 9953 3000

About SSW

SSW's Consulting Services have delivered best of breed Microsoft solutions for more than 1,000 clients in 15 countries. With 40+ consultants in five countries, SSW's developers are some of the best in the business. We have many Microsoft Certifications, three MVPs, and a Microsoft Regional Director.

Companies we have worked with

SSW Clients
SSW Clients
SSW Clients

Modules

Use only the modules you need - Dynamics 365 is a collection of components designed to work together. Mix and match the parts you need while not missing out on the core functionality.

Sales

Track your leads, opportunities, and customers, Track sales performance, Engage with your clients

Customer Service

Build a knowledge base for fast client self-service, Leverage in-built ticketing service, Track customer trends across social platforms

Operations

Get everything you would expect from a fully functional ERP, Harness powerful Warehousing, Transportation, POS E-Commerce and Demand forecasting to track every part of your company, Make budgeting and planning easier than ever before

Field Service

Schedule your resources and optimize your dispatch process, Enable your staff with native Mobile Apps on all your favourite devices, Give your technicians inventory data in real time

Project Service Automation

Help your Project Managers plan and schedule projects, Simplified customer billing and approval, Improve your company's time and expense management

Marketing – Coming soon!

Harness the power of Adobe Marketing Cloud from within Dynamics 365, Get a 360-degree view of customer interactions, Anticipate customers' needs using insights from your own data

Customer Insights

Improve your productivity by gaining access to customer insights, Use big data to understand all the interactions going

Talk to us about Dynamics 365

Jump on a call with one of our Account Managers to discuss how we can help you.

or Call on +61 2 9953 3000