Secret ingredients to quality software

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Rules to Better YouTube - 15 Rules

  1. YouTube Center contains all kind of different useful functions which makes your visit on YouTube much more entertaining.

    Major features for us:

    • Removes Ads
    • Can enable or Disable DASH Playback
    • Specify HTML5 or Flash Player
    • Download Youtube Videos in a number of formats (inc. 1080p)
    • Change default player size and resolution
  2. Do you know the important YouTube vocabulary?

    They are a few important terms you need to know and remember when using YouTube to make sure your content will "fit" the site better.

    Always consider the below notions. They are important for YouTube and therefore for your content. If your content helps YouTube, YouTube will help you. So always pay attention to:

    • Session time : the amount of time spent by a person on YouTube after watching your video. The higher the better.
    • Watch time : total time spent watching a YouTube video since it went live. The higher the better.
    • Pattern interrupts : elements in a video that are different from the rest of the video (they literally “interrupt” the “content”). These can be graphics, other video extracts, camera angle changes etc.
    • CTR : Clickthrough rate (CTR) can be used to gauge how well your keywords and ads are performing. CTR is the number of clicks that your ad receives divided by the number of times your ad is shown: clicks ÷ impressions = CTR. For example, if you had 5 clicks and 100 impressions, then your CTR would be 5%. On average, in Google Ads, technology related content gets a CTR of 2.38% for search and 0.84% for display (average CTR in Google Ads for all industries is 1.91% for search and 0.35% for display). A good Google Ads click-through rate is 4-5%+ on the search network or 0.5-1%+ on the display network.
    • Audience retention : percentage length of your video that viewers watched. If a video lasts 2 minutes and someone watches for 30 seconds, audience retention is 25%. The higher the better and ideally, this value would be 25% at least.
  3. Do you make your videos YouTube friendly?

    Your videos must be optimized for YouTube including in regards to the watch time (total time spent watching a YouTube video since it went live) as their algorithm pushes to increase watch time. YouTube will rank higher in a video with a higher watch time (this is not the only setting).

    Your videos will be more adapted to YouTube by following the below rules:

    1. Videos must be long (longer videos tend to outrank short videos despite what “experts” tend to say). Short videos work well on Facebook and LinkedIn, not on YouTube. A longer video will accumulate a lot of total watch time automatically. On average, videos on the first results page are around 15 minute-long. Consider making your videos 8-15min long.
    2. Cut off the fluff from your intros . According to YouTube’s official blog, the first 15 seconds of a video is key. You, therefore, have to grab viewer’s attention within 15 seconds. The intro must quickly preview exactly what the video will cover (you can start by saying “Hi guys, today I will tell you how to cook a delicious chocolate cake” before moving on).
    3. Use “pattern interrupts”. They are elements in a video that are different from the rest of the video (they literally “interrupt” the “pattern”). These can be graphics, other video extracts, camera angle changes etc.
    4. Script every line or at least follow a detailed outline. You must look confident while not reading a piece of paper. Feel free to read a piece a paper, say what you just read in front of the camera and then cut the reading part when editing the video. This will also give you the opportunity to insert a pattern interrupt.
    5. Analyse what already worked to see what is already proven to work (you can use Buffer to help you for instance). To do so, watch the top 3 videos when searching for a particular keyword and note what they have in common (using many examples, videos are all long, all videos mention “live video”, “Instagram”, “influencer marketing”, 2 videos out of 3 mentions they are specifically for this year, etc.). Then indeed include these elements in your video.
  4. Do you use untapped keywords?

    Choosing the right keywords will help your audience find your video. However, some keywords are very competitive (many people use them) so you need to “niche” your content as well.

    To do this, follow these steps:

    1. Create a list of "seed keywords" (keywords and terms describing super broad topics (social media, LinkedIn marketing, Facebook page, content marketing… or another example, for a fitness site: fat loss, kettlebell workout, paleo diet, cardio workout).
    2. Pop a seed keyword into YouTube Search and check out keywords that YouTube suggests.
    3. Perform a “YouTube competition analysis” (we are looking for keywords that get many searches but aren’t super competitive).
    4. You can use a Firefox/Chrome extension TubeBuddy which will show stats for each keyword.

    Ideally, you would like to select keywords that appear in the YouTube suggestions as well as the videos from your competitors but also keywords that haven’t been used while still being relevant to your content. It is a good balance to find.

  5. Do you optimize your videos for YouTube?

    Having great content is important, but it’s not all. You must also consider writing a good title, description and add relevant tags and not too many.

    It is not very difficult, but you should still follow some rules:

    1. Write titles designed to maximize CTR (Click-Through Rate)

    The more people click on a video, the more it will be promoted on YouTube. Use power words such as "proven", "powerful", "hack", "effective", "guide", "technique"... Also, use brackets and parentheses. You also want to include your main keyword in your title, ideally at the beginning. The structure of your title could be “keyword + value proposition” (e.g. "Digital Marketing: 10 proven tips to increase your website traffic"). Try to stick to 55-60 characters for your title. Also, include the current year in your title (ideally between brackets or parentheses).

    2. Write keyword-rich and SEO-friendly video descriptions

    YouTube officially recommend long descriptions (up to two paragraphs). Treat it as a mini blog post, giving users detailed information about what to expect. Consider writing between 100 and 200 words. Explain what the video is about but don’t give all the details. People still need to see your video after reading the description. If you would like to insert external links (leading to a landing page, social media, etc), do not insert them at the beginning.

    ::: greyboxNote: When adding links to your video description, copy the full URL you want to link to, and then paste it into the YouTube video description box. You should include the "https://" so the links are clickable. :::

    Remember the first few words of your description also appear in Google results so don’t waste them: write about the main topic of your video. Add external links at the bottom of your description otherwise, you might look like a bit “clickbait”. Moreover, you want viewers to stay on YouTube and not leave to an external website (your video should make people stay on YouTube, ideally on your channel/watching your videos). Note that YouTube is strict on clickbait titles. If people click on your video but don’t watch it, they will bury it.

    description bad
    Figure: Bad example - Short descriptions are not SEO-optimized

    description good
    Figure: Good example - Treat your video description as a blog post and give info but keep the details for your video!

    3. Optimize video tags

    Use 3-5 tags that include their target keyword and close variations. Then use TubeBuddy, enter target keyword into the “Tag Explorer” feature, then use relevant tags given by TubeBuddy. Eventually, spy on the tags used by other videos. This “competitor analysis” can help search engine rankings but also help your video show up next to competitors as a suggested video. Remember tags are meant to make YouTube understand what your video is about. Too many tags would, therefore “confuse” the search engine (both Google and YouTube). Don’t use too many tags (about 5) but make them very specific. The first tag should be your keyword and then add 2 or 3 variations (use YouTube search suggestions) and then add an extra broad tag to add context.

    4. Say your keyword in your video

    Nowadays, Google (and therefore YouTube) can “listen” to videos. As a result, changing SEO and keywords of an “old” video may result in this video to be demoted by YouTube as the audio does not correspond to the new SEO and keywords.


    Images: Courtesy of Brian Dean.

  6. Do you add cards to your YouTube videos?

    Cards on YouTube are an effective way to keep people watching your videos by suggesting to the viewer the other videos they could be interested in.

    You could also promote an external website (just like with ed screens) but remember you want people to stay on YouTube and keep watching your videos. card example

    Good example: A card is discreet and adds an easy way for the viewer to get to the relevant content.

    Cards are like dynamic notifications in the top right corner of your video and you can choose the exact moment it should pop up. Cards can include images, outside links (try to avoid those) and even content that is downloaded when viewers click (an eBook for instance). You can add up to five cards per video and each card can:

    • Promote another video or playlist of your channel
    • Promote another channel on YouTube
    • Ask for a donation for a nonprofit cause of your choice
    • Ask a poll
    • Link to an approved website

    card

    Figure: To add a card, go to VIDEO MANAGER | Videos | (select your video) | Cards | Add card

    The process is then intuitive, simply add your text, your link and when should the card pop up and you’re set! Indeed make sure the card is relevant to the moment it appears. For example, if in the video someone is referring to an external source or a previous videos, it could be wise to suggest this source or video when the person mentions it.

    Cards work on desktop and mobile devices too! youtube card mobile device

    Figure: Although they look different, cards do work on mobile devices. This a screenshot of our video Going Hardcore on your Business Intelligence with Power BI - Adam Cogan.

    You can see a demo at 0:58 in our video Workplace Happiness: How to be happy at work with Kylie Hunt (2017 NDC Sydney).

  7. Video producers are consistently creating YouTube Chapter Links for videos such as the User Groups, Tech News Videos etc. This helps users to go to an specific section of the video.

    In the past, this has been a manual and tedious process. However, this is no longer the case!

    The fastest method is the Auto Chapter Links method (see below)

    chapter links
    Figure: Good example - Chapter Links created for a Tech News

    This method is basically exporting Adobe Premiere Pro Markers as YouTube Chapter Links.

    Make sure you know which hotkey in Premiere Pro hotkey is for markers. The default is set to ‘M’ on your keyboard.

    1. Add an Introduction Marker (00:00). YouTube requires every video to have an introduction marker if you want the chapter links to take effect.
      introduction marker
      Figure: Introduction marker for 00:00
    2. Create your chapter markers for every new topic/section in the talk
      markers
      Figure: Markers appear above the timeline
    3. Select your sequence | File | Export | Markers
      export markers
      Figure: File | Export | Markers
    4. File type – CSV | Destination – Export Folder
      export folder
      Figure: It is good practice to save it to an export folder
    5. Click on this spreadsheet to find the Premiere Markers to Youtube Annotation (Sample)

      Alternate spreadsheet link for Premiere Markers to Youtube Annotation

    6. Make a copy of this excel spreadsheet and save it in your google drive
      save spreadsheet
      Figure: File | Make a copy | Save in your Google Drive
    7. Copy the text from your Premiere Pro exported CSV file
      premiere pro csv
      Figure: CSV file exported from Premiere Pro
    8. Paste the text into your copy of the Premiere Markers to Youtube Annotation excel spreadsheet
      spreadsheet paste
      Figure: Paste text into cell A1 of this sheet
    9. Click over to the Output: YouTube Chapter Links and copy the relevant content
      output tab
      Figure: Click the second sheet “Youtube Chapter Links”
    10. Paste into your YouTube video description
      youtube description
      Figure: Editing the description of a YouTube video
    11. The description should look as such

      youtube chapters
      Figure: YouTube Chapter Links

      Note: The website links were added afterwards manually

  8. Do you add end screen to your YouTube videos?

    On top of YouTube Cards, you can also add an end screen for the last seconds of your video which is a perfect time to add a CTA (Call to Action)!

    End screens help to avoid viewers to go away by suggesting to them the next content they can watch. The idea remains similar to cards \*LINKBACKANDFORTH\*: you display a CTA to your viewers so they can watch more of your content. End screens tend to work better (viewers can decide to ignore cards to keep watching the video which is okay as it increases the chance they will finish your video- increasing session time), as viewers are now done with your video and need to look for another video to watch.

    Hold their hand by promoting up to four elements which can be:

    • Another video or playlist
    • A subscribe button
    • Another channel
    • A link to an approved website

    end screen
    Figure: To add an end screen, go to VIDEO MANAGER | Videos | (select your video) | End screens and Annotations | Add element

    Keep in mind that end screens must include at least one video or playlist element (i.e. you can’t just display a subscribe button on its own).Your end screen shouldn’t overlap actual video content so you should leave up to 20 seconds for this to fit into at the end of your video (note that 20 seconds is the maximum duration of an end screen). This should just show background content such as an image, plain screen, or some unobtrusive background video content.

    end screen example
    Good example: An example of an end screen featuring a Subscribe button (the SSW logo) and a playlist (which the video is from)

    You can see a demo at the end of our LINQPad: Insights from its creator Joseph Albahari (2017 NDC Sydney) video (from 6:39).

  9. Do you use personalized video thumbnails?

    Thumbnails are a great way of telling your (potential) viewers what your video is about and why they should watch it. It is therefore important that these stand out from the others.

    A thumbnail can draw attention by:

    YouTube offers resources to create better custom thumbnails including image size and resolution, policies, etc.

    Creating a visual identity

    Establishing a unique visual style for thumbnails is great for grouping similar videos together and encouraging click-throughs. This has the added benefit of increasing brand recognition and strengthening the connection between grouped content.

    custom thumbnails bad
    Figure: Bad example - Despite looking "trustworthy", a thumbnail automatically generated from the video is not engaging enough

    custom thumbnails good
    Figure: Good example - Consistent thumbnail styles elevate branding and helps viewers identify similar content

  10. In the course of your employment, you may need or want to produce a number of videos that might be useful both for the company and for your own profile.

    For unlisted videos (e.g. Done videos), you may put them on your own YouTube channel under a playlist called "Professional". You can then look back to them a decade later fondly and see how much you have improved.

    youtube ownchannel
    Figure: Your own channel showing professional videos

    For videos that would help your company's YouTube presence, it's best to upload them directly onto the company YouTube channel. There, you can have a playlist with your name in it, making it easier to find your videos over the years. These videos will help promote your own profile, as well as the company's.

    Note: Those that are mostly taken in working hours, and with company equipment.

  11. Do you sort your videos into playlists?

    When uploading your videos to YouTube, your channel can look like a laundry basket of content if you don't keep it organised. A better way to manage your channel is to treat all of your videos like products, each with their own identifiable branding.

    The first step is to define your content, and then create a visual identifier by using personalised video thumbnails.

    youtube playlists good
    Good Example: Content is sorted into playlists that have their own unique thumbnail theme

    Grouping similar content

    Viewers are often looking for content similar to what they just watched, so creating and promoting optimized playlists is a plus as it increases session time (the amount of time spent by a person on YouTube after watching your video).

    E.g. People who like Coca-Cola usually prefer more Coca-Cola:

    pepsicat
    Figure: Viewers want more of what they already like

    YouTube wants people to spend more time on their website (to increase their revenue with ads), so if a channel makes people spend more time on YouTube, this channel gets a boost. YouTube will automatically launch another video from a playlist once the first video is over, increasing session time. This snowball effect will give your channel and videos a great boost!

    playlist bad
    Bad example: people leaving YouTube after (or even while) watching one of your videos will rank you (and your content) down

    playlist ok
    OK example: people watching another video after yours will give you a little boost

    playlist good
    Good example: people watching a video from your playlist are more likely to keep watching more of your videos, giving you a big boost!

    Images : courtesy of Brian Dean (source).

  12. Do you transcribe your videos?

    When you upload a video, the most important step is setting a good title and description. However there is a further step to take in order to help others find your video content.

    One of the few disadvantages of videos over written content is that Google can't tell much about your video apart from the title and tags you may provide when you upload it. By having your video transcribed and adding the transcription text to wherever the video is shown, you're giving Google specific information about the content of your video. 

    It also helps people to copy and paste important parts of what's said on the video.

    screen shot 2021 11 02 at 2 42 34 pm
    Figure: How to improve the Google juice for this video?

    The keywords for the video above are:

    • Windows 10
    • IoT
    • Microsoft
    • .NET
    • Micro Framework

    However, it is missing important keywords such as:

    • Open-source
    • C#
    • GitHub
    • Universal Windows Platform
    • Raspberry Pi
    • I2C

    How to capture all of these missing keywords? You can't just overload your content with keywords, as your content may become flagged as spam.

    The answer is to have your video content transcribed. As it provides drastically benefits for the discoverability of your video content, while the organic nature of the written material ensures it is not flagged as spam.

    screen shot 2021 11 02 at 2 44 17 pm
    Figure: Include a transcript in your content

    Check the whole transcription on Chris Briggs' blog post: VIDEO – The Internet of Things - Ilija Injac on all things IoT and .NET.

    A quick Google search will show a range of services which will make the task effortless. However, professional transcriptions are expensive. If you’re willing to spend a little time cleaning up technical jargon then it is worth checking out:

    As an example, we have had success with this method as one of our devs, Chris Briggs transcribed all 3 hours of his SSW TV video content for under $90 USD and an hour and a half of his time to fix up jargon.

  13. Do you keep your audience happy?

    Engaging and interacting with your audience is great a way to get more "activities" around your videos and channel as well as building a faithful audience.

    Make sure you:

    • Invite your viewers to comment on your video but give them something specific to comment on. Avoid “leave a comment below if you enjoyed the video” and ask them an open-ended question ("what is your favorite cake? Do you have any other tips to share?").
    • Reply to your viewers’ comments. It is a great idea so they know they can touch base with you and they are likely to come back to discuss further, generating more traffic. More people will also be tempted to comment if they see an interaction between you and your viewers.

    There are also some other little “tricks” to keep your audience happy:

    • In your video analytics, monitor your retention rate to see what worked well so you can do it again (basically, check what your audience likes).
    • Be (pro)active and share your video on other media (forums, social media…)
    • Creating a 60 second-long video preview (with the same title) with a link to the full YouTube video written in a comment is a good way to promote it on Facebook.
    • Use emotional keywords in your title and description. Use the Advanced Marketing Institute website, check your keywords and keep those with a result of at least 25% (the higher the result the better).
    • Reach the largest audience by posting at the best time: between 12 pm and 4 pm on weekdays (ideally on Thursdays) and between 9 am and 11 am on weekend (ideally on Saturdays).
  14. At SSW, our Superstar developers love making content.

    In fact, they love seeing how the community engages and consumes the content they create.

    At the start of every month, or week - our Marketing and YouTube team love to review and see how the video content produced is performing. Here are some important metrics to monitor and let our content creators know about:

    1. Audience retention:  the specific points in the video where the audience is dropping off/not engaging with their content.
    2. Top Traffic sources.
    3. Overall views, Watch time, Subscribers and Revenue.

    Why do this? It keeps your content creators informed in how their specific video is performing and most importantly gives them a picture of what to focus on in their next talk.

  15. Community polls are lightweight engagement tools that allow Creators on Youtube with at least 1,000 subscribers to get closer to fans beyond video. This gives you an easier, lightweight way to engage with your audience more often and in between uploads -- right here on YouTube.

    To create a Community post, go to the tab called “Community” from your channel homepage on desktop or mobile. From here, you can promote a collaboration video; poll your audience on what type of video they want to see next.

    1. You click on the Create button | Create post.

    Figure: Create post

    1. Click Poll Icon Figure: Create Poll on YouTube

    3. Add your Questions and options in, once done press post Figure: Add your Questions and options in, once done press post

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